Our Policies

Appointments are scheduled on a first-come, first-served basis. We recommend booking in advance to guarantee your preferred date and time.

We understand things come up. If you need to cancel or reschedule your appointment, please provide at least 24 hours notice.

• •Cancellations made less than 24 hours before the appointment may result in a cancellation fee.
• •Same-day cancellations or no-shows may be charged a cancellation fee.
• •Severe weather conditions may require appointments to be rescheduled for safety and service quality.

Please remove personal belongings and valuables from the vehicle before your appointment. Momentum Detailing is not responsible for lost or damaged personal items left inside the vehicle.

Vehicles with excessive dirt, pet hair, stains, mold, bodily fluids, or biohazards may be subject to additional charges depending on severity.

Detailing times vary depending on vehicle size, condition, and selected services. Estimated completion times are not guaranteed, but we always aim to provide efficient, high-quality service.

For mobile appointments, we require:

• •Adequate space to safely work around the vehicle
• •Access to the vehicle at the scheduled appointment time
• •Safe working conditions

If water or electricity access is unavailable, please let us know ahead of time so we can prepare accordingly.

Customer satisfaction is extremely important to us. If you are not satisfied with your service, please contact us within 24 hours of your appointment and we will do our best to resolve the issue.

Payment is due upon completion of the service unless otherwise agreed upon beforehand.

As a mobile detailing company, weather can affect appointment scheduling. Rain, extreme heat, or unsafe conditions may require rescheduling to ensure the best results possible.

Protection products such as waxes, sealants, and ceramic coatings require proper maintenance to maximize longevity. Results and durability may vary depending on driving conditions, weather exposure, and maintenance habits.